Frequently Asked Questions

Everything you need to know about shopping with Cravehome.

What are your shipping rates and delivery times?

We offer flat-rate shipping on all domestic orders. Standard delivery typically takes 3-5 business days, while express options are available at checkout for faster arrival.

What is your return policy?

We want you to love your purchase. If you are not completely satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.

Which payment methods do you accept?

Cravehome accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Yes, we currently ship to over 20 countries worldwide. International shipping costs and estimated delivery dates are calculated at checkout based on your location.

What should I do if my item arrives damaged?

We take great care in packaging, but if an item arrives damaged, please contact our support team within 48 hours of delivery with photos of the product and packaging to arrange a replacement.